Quantum Lead Inc.

About

Business description

Quantum Lead, a certified Shopify Plus and Enterprise Retail Partner, empowers top brands with Unified Commerce solutions. From online and retail to wholesale, B2B, and social commerce, we provide end-to-end Shopify expertise for seamless, scalable growth.

Thom Browne is a luxury fashion brand under the Ermenegildo Zegna Group that specializes in innovative menswear, womenswear, and accessories. QL Client since 2021. Selected Shopify as ecommerce platform in 2024.

Completed multiple Retail-focused Projects Globally, including Implementing a Luxury Clienteling Mobile App with Custom-branded Design.

Helped the award-winning designer brand beginning in 2021 when they were online-only, developing a clienteling system for their Digital VIP Team leveraging Shopify Plus.

Developed Initial Customer Segmentation Strategy and Models with the Khaite Executive Team. 

Supported their smooth transition to becoming a multi-channel retailer with Shopify POS in-store.

CRM Implementation for family-run Jewelry business, Sidney Garber, based in Chicago.

Crafted a custom solution to enhance Client Data with 0th party context on client relationships, leisure trips, and vacation homes.

Two boutique locations in Chicago and NYC that can harmonize in-store relationships with online profiles for a better singular view of their customers.

NY-based retailer catering to the 16-24-year-old female demographic and 17 stores..
Early Shopify Plus client in NY. Developed Slack as the primary UI for sales associates and ecomm operations. Slack is utilized for Clienteling, Customer Service, Reporting, Fulfillment, and Inventory Analytics, powered by Shopify and CRM. Shopify POS for multiple pop-ups per year.